Refund policy

All sales are final. Since each item is custom made, we do not accept returns, cancellations, or exchanges.

However, if your order arrives damaged (broken or warped during shipping), I will gladly send you a replacement at no extra cost.

To request a replacement:

• Please contact me within 3 days of delivery at sosuimports@gmail.com.

• Include a photo of the damaged item and the packaging.

• Replacements are only offered for shipping-related damage and must be supported with photo evidence.

I reserve the right to decline replacement requests if they appear to be fraudulent or abusive.

Thank you for supporting small creators!